PICTURED: BRICK TOWNE AT KETTLESTONE (WAUKEE, IA)

 

Emergency Maintenance
The following are examples of emergencies where the on-call maintenance team should be contacted.

 

  • No Heat/Air Conditioning
  • Loss of Electricity
  • Refrigerator Not Working
  • Water Leak
  • Smell of Natural Gas
  • Broken, Shattered, or Cracked Window Glass
  • Unsecured Apartment or Garage

 

Please use your best judgment. If your request fits the emergency criteria, please call 515.735.2150 immediately.

 

Helpful Reminders

  • Regularly clear lint from the dryer vent to prevent issues.
  • Maintain proper load sizes - overloading the washer or dryer can cause damage to the machine.
  • Reduce condensation during the winter months by keeping blinds open and ensuring proper airflow within the unit.
  • Make sure windows are completely closed and properly locked.
  • Throughout the duration of the lease, changing batteries and light bulbs is the responsibility of the tenant(s).

 

Amenity Center
Get involved in our community. Meet your neighbors and get the most out of  the amenities offered to you.

amenity center

 

Maintenance Request
If your maintenance request does not fit the emergency criteria, please fill out the form below and click "submit" to request maintenance.

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