Emergency Maintenance
The following are examples of emergencies where the on-call maintenance team should be contacted.

 

• No Heat/Air Conditioning
• Loss of Electricity
• Refrigerator Not Working
• Water Leak
• Smell of Natural Gas
• Broken, Shattered, or Cracked Window Glass
• Unsecured Apartment or Garage

 

Please use your best judgment. If your request fits the emergency criteria, please call 515.509.1307 immediately.

 

Helpful Reminders

• Regularly clear lint from the dryer vent to prevent issues.
• Maintain proper load sizes - overloading the washer or dryer can cause damage to the machine.
• Reduce condensation during the winter months by keeping blinds open and ensuring proper airflow within the unit.
• Make sure windows are completely closed and properly locked.
• Throughout the duration of the lease, changing batteries and light bulbs is the responsibility of the tenant(s).