Log into Rent Cafe to pay rent, check your balance, or submit a maintenance request.

helpful reminders

  • Regularly clear lInt from the dryer vent to prevent issues.

  • Maintain proper load sizes - overloading the washer or dryer can cause damage to the machine.

  • Reduce condensation during the winter months by keeping blinds open and ensuring proper airflow within the unit.

  • Make sure windows are completely closed and properly locked.

  • Throughout the duration of the lease, changing batteries and light bulbs is the responsibility of the tenant(s).

EMERGENCY MAINTENANCE

The following are examples of emergencies where the on-call maintenance team should be contacted:

NO HEAT/AIR CONDITIONING

LOSS OF ELECTRICITY

REFRIGERATOR NOT WORKING

WATER LEAK

SMELL OF NATURAL GAS

BROKEN OR SHATTERED WINDOW GLASS

UNSECURED APARTMENT OR GARAGE

Please use your best judgement. If your request fits the emergency criteria, choose your property to display the emergency phone number:

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515.443.5054